Recent Why SERVPRO Posts

The First 24 Hours After a Disaster Are the Most Critical

3/19/2019 (Permalink)

Why SERVPRO The First 24 Hours After a Disaster Are the Most Critical Input the number of your local SERVPRO into your phone today.

When disaster strikes a commercial building, how the owner responds in that first 24-hour period is crucial to mitigating losses. Whether loss occurs because of a flood, burst water line, fire, lightning strike or any other reason, damages will only grow progressively worse when unattended. For this reason, building owners and their insurance companies should have a fast response damage cleanup crew on speed dial.

The Consequences of Putting Off Disaster Cleanup

More often than not, when business issues arise after hours or over the weekend, owners take the "It can wait till Monday" approach. However, while sorting paperwork and responding to customer requests really can wait until the next business day, flooding, water damage, fire damage or other similar concerns need to be dealt with immediately. Some consequences of putting of remediation beyond the 24-hour period are as follows:

  • Mold growth
  • Buckling floors
  • Sheetrock and plaster sag and cracks
  • Release of vinyl from flooring

Secondary issues such as those mentioned above are much costlier to remediate than primary damage, as they often involve removing and replacing materials. As any fast response disaster cleanup crew knows, replacing materials is much more expensive than restoring them.

Work With a Crew That Is Always Open

Your Enterprise, UT, SERVPRO franchise has the benefit of being both locally owned and part of a larger corporate structure. These two facts mean that professionals can respond immediately to yours or your customer's needs. SERVPRO franchises have a reputation of responding to calls within one hour, of being on site to perform an assessment within four hours and of being available to conduct a verbal briefing within eight. In isolated situations (meaning, entire communities aren't affected), your local disaster remediation team can have your building on the way to restoration immediately after the verbal briefing.

To ensure you can address water, fire or flood damage within the 24-hour window, have a fast response team on call. Input the number of your local SERVPRO into your phone today.

4 Ways SERVPRO Helps Adjusters and Clients

2/18/2019 (Permalink)

Why SERVPRO 4 Ways SERVPRO Helps Adjusters and Clients SERVPRO of St. George, ready for whatever happens

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response

A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates

A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service

Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service

In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements.

All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in Santa Clara, UT, you should consider hiring this Preferred Vendor for the best results.

Dealing With Water Damage

1/15/2019 (Permalink)

Why SERVPRO Dealing With Water Damage Water damage in a St George, UT home

Whether you have a broken pipe, an appliance leak, or a different water emergency, a flood in your St. George, UT, home can be frustrating and overwhelming. Luckily, there are steps you can take while water damage repair is on the way.

What To Do After Home Flooding Occurs

Finding standing water in your home can be cause for panic. Here are six things you can do to help get the best outcome in this situation.

  1.  Look for the source of the water damage and stop the flow if possible. If you have a broken pipe, make sure the water to your house is turned off.
  2. Clear the flooded area. Pick up all loose objects and remove tabletop items and lamps. Move art or wall hangings to a dry area. Remove any upholstery you can. Relocate cushions, slipcovers, and pillows. Also take away rugs, especially those that are colored.
  3.  Excess water may be removed by mopping or blotting with a towel or rag. Focus on wood surfaces first, as wood will soak up water quickly.
  4. Create a barrier between carpet and furniture legs using foil or wooden blocks.
  5.  If your leak occurs in the summer, turn on the air conditioning to maximize air flow.
  6. Take photos of the damaged areas as evidence for your insurance claim later.

What To Avoid When You Have Water in Your Home

The most important thing to remember when taking care of a leak or flood is safety. Electrical hazards can be very dangerous. If you have a broken pipe in a wall or ceiling, don’t touch any wiring or electrical fixtures and immediately turn off your home power. Household appliances, including a television, should not be used in the flooded area. If the ceiling in the area is wet, avoid turning on any fixtures such as lights or fans.

Here are other essential safety tips: Avoid trying to remove water with a household vacuum, stay out of any areas where the ceiling may be sagging, and be cautious of lifting wet items as they can become very heavy.

Flooding can be very damaging, so work quickly to do what you can until help arrives. Most importantly, stay safe while doing so.

Can You Safely Drive Through Flooded Streets?

11/27/2018 (Permalink)

Why SERVPRO Can You Safely Drive Through Flooded Streets? Try to avoid driving down a flooded street in Hurricane, UT

Flooded roads are dangerous and water can cause most automotive systems to malfunction. If you must travel down a flooded street in Hurricane, UT, keep these travel tips in mind.

Avoid Standing Water

Roads covered in water are unsafe for many reasons:

  • As little as one foot of moving water can sweep a vehicle off a road
  • Water-covered roads may collapse
  • Wet brakes may not function
  • The engine in a vehicle may stall
  • Restarting an engine in water can result in irreparable damage

Never drive through water if a dry route is available or you can wait out a storm.

Exercise Caution in Water

If you must drive on a flooded street, try to estimate depth. Factor in the height and clearance of other vehicles successfully navigating through the water. Just because a truck or sport utility vehicle can cross does not mean that a sedan will have the same capability. Drive through water slowly and steadily, keeping an eye out for downed power lines or heavy items traveling downstream.

Once you get out of the water, test the brakes of your vehicle on a clear stretch of road at low speed. If they are not responsive, try to dry them by maintaining speed with your right foot on the gas pedal as you lightly press the brake pedal with your left foot. Do not make phone calls and avoid becoming distracted while driving on flooded roads.

Get To Higher Ground

Seek higher ground as soon as possible. If you become trapped in a low-lying area with rising water, abandon the vehicle. If you cannot exit the vehicle, call 911 or try to get the attention of someone who can call for help.

Try to avoid driving down a flooded street in Hurricane, UT. If your residence sustains storm or water damage, rely on a residential mitigation and restoration company.

Don’t Let A Fire Ruin Your Business: How Business Interruption Insurance Can Help

11/27/2018 (Permalink)

Why SERVPRO Don’t Let A Fire Ruin Your Business: How Business Interruption Insurance Can Help Fire damage in a commercial building in Santa Clara,UT

Restoration Process and How Coverage Helps

Fire may cause significant business interruption, depending on the level of damage to your commercial property and its contents. While commercial coverage will likely help you rebuild the structure and possibly restock merchandise, the actual financial losses from being shut down will probably not be covered, which is why interruption insurance was created. Before diving into interruption coverage, it is worth understanding the process of restoration and how coverage helps.

1. Commercial Insurance Helps Restore

Having commercial insurance ensures that your business will be restored structurally. Coverage will likely cover the cleanout, tear down and fire restoration work. However, these policies are meant to reconcile physical loss, to restore what has been broken. Interruptions are not considered tangible losses and thereby require additional coverage.

2. Interruption Insurance Helps Sustain

Interruption coverage was created to help sustain business during unintended closures due to property loss or damage. This insurance relies on historical data to figure financial projections of earnings during the restoration phase. While the figures do not always reflect current earnings, the cash flow does allow a business to remain operational. However, this assistance is limited to 30 days unless otherwise approved.

3. Restoration Helps Rebuild

Beyond insurance coverage, the actual restoration process helps in the physical restructuring and rebuilding of the property, to make it whole again. This process can be long and all-encompassing, including several phases: cleanup, tear out, tear down, reframing and finishing.

4. A Specialist Speeds Up the Process

Since interruption coverage is timeframe dependent, hiring a commercial building restoration service in the Santa Clara, UT, area may be a wise decision. These services can significantly increase the speed of the restoration process because they are a one-stop shop. Rather than you having to hire several different contractors, these companies facilitate the entire project and streamline the process for you.

While commercial property coverage is invaluable after a disaster, helping a business to rebuild physically, it is interruption insurance that sustains operations and secures a future for a business. No matter your company’s current financial standing, remember to budget for potential interruptions.

Protecting Yourself When Removing Mold

11/27/2018 (Permalink)

Why SERVPRO Protecting Yourself When Removing Mold Protect yourself during small mold removal jobs in your La Verkin,UT business

Mold - as a La Verkin,UT, business owner, you’re almost guaranteed to run into some of the stuff one day. While it’s best to leave larger mold removal projects to the experts, you can easily tackle smaller amounts of mold with a little elbow grease and tools to protect yourself. Here are the top three items you need to take on mold removal at your business.

Why PPE?

It may not seem obvious why you would need personal protection equipment. After all, mold is just a fungus! The fact is mold spores are microscopic and easily inhaled. Mold inhalation can lead to:

  • Allergic breathing reactions
  • Dermal reactions
  • Exacerbated asthma

While it’s not exactly deadly, mold inhalation is certainly a nuisance and easy enough to avoid. Here’s how.

Wear a Mask/Respirator

This is a simple, common sense piece of PPE that’s indispensable when cleaning mold. A face mask can filter out mold particles and other debris to keep you from feeling any ill effects. Don’t opt for just any mask though. Look for an N-95 or N-99 respirator mask. They will filter out 95 percent and 99 percent of all particles respectively.

Cover Your Hair

Like paper shower caps, disposable hair covers are vital to keeping mold spores in check. They’ll stop the spores from landing in your hair and getting tracked around the building and spreading mold growth. Simply take them off when you’re done working.

Protect Your Eyes

While it’s not the first thing you think of, getting eye protection is nonetheless an important step in safely removing mold. Safety goggles can keep mold and debris from your eyes, preventing allergies or worse, retinal damage from large debris stirred up during mold removal.

Protect yourself during small mold removal jobs with these basics. Or, if you’re ready to have a pro tackle it, contact an experienced mold remediation expert.

How does SERVPRO’s duct cleaning process work?

1/4/2017 (Permalink)

Why SERVPRO How does SERVPRO’s duct cleaning process work? Duct Cleaning

How does SERVPRO’s duct cleaning process work?

  • We run our brush up each duct to break away any dirt, dust, or debris, then the vacuum collects all of the loosened dirt and debris. 
  • We elephant fog with a wintergreen deodorizer and an EPA registered disinfectant called “Sporicidin” that is commonly used in health care facilities. 
  • All vent covers are taken down and cleaned.
  • Filtration includes 1st stage 18" x 24" x 2" disposable pleated filter, 2nd stage 18" x 24" flexible permanent electrostatic air filter and 3rd stage 18" x 24" x 6" certified HEPA filter, providing efficient filtration with maximum air flow even when dirty. 
  • SERVPRO guarantees that this is the most detailed and top of the line duct cleaning you will find. 

Clean your ducts, vents, and air unit to ensure better air quality and to prevent fires at your home or business. To schedule please call SERVPRO of St. George at 435.656.9061