Your Sewer Damage Action Plan
Overflowing toilets may be a source of comedy in the movies, but if an overflow happens at your commercial location in St. George, Utah you’ll need to act fast to mitigate sewer damage. Fortunately, although overflowing toilets can be challenging, following these three simple steps can cut down on stress and help your business recover.
Step 1: Determine Water Type
It’s important to determine water type before proceeding because it dictates whether your location needs to be closed entirely or if quarantining the affected area is adequate. The types of water encountered in this scenario can be divided into three categories:
• Clean water - From an empty toilet bowl or damaged supply line
• Grey water - From an overflowing toilet with liquid contaminants and no solids
• Black water - Toilet water with solids, or originating within the toilet trap
While clean water damage can often be contained without evacuation, both grey and black water may require you to vacate all nonessential personnel to limit potential health risks and contend with the sewer damage as thoroughly as possible.
Step 2: Stop Water Supply
After determining if your property needs to be evacuated, your next step should be to locate the source of the flooding and turn off the water valve. Even if the flooding has stopped, it’s wise to control the supply in case another flooding event occurs before a sewage company can address it. If you are unable to manipulate the valve or locate it, contact your water supplier’s emergency response team to assist with this step.
Step 3: Prepare Cleaning Response
If the flooded toilet contains clean water, the affected area can sometimes be treated with a diluted bleach solution. However, if the water saturates the walls and floor, you’ll want to have the area evaluated by water damage restoration specialists to prevent mold growth.
Stay Calm and Carry On
Although dealing with a flooded toilet and sewer damage can be stressful, following this three-step action plan can help eliminate uncertainty and get your commercial location in St. George, UT back on track as soon as possible. Visit http://www.SERVPROstgeorge.com for more information on commercial water damage.