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4 Ways SERVPRO Helps Adjusters and Clients

2/18/2019 (Permalink)

Why SERVPRO 4 Ways SERVPRO Helps Adjusters and Clients SERVPRO of St. George, ready for whatever happens

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response

A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates

A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service

Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service

In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements.

All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in Santa Clara, UT, you should consider hiring this Preferred Vendor for the best results.

Strategies To Avoid Flooding

2/11/2019 (Permalink)

Storm Damage Strategies To Avoid Flooding Your landscaping in Mesquite, UT can help with flood prevention

Flood prevention in Mesquite, UT, is a shared responsibility between the city and property owners. The city is responsible for ensuring that flooding does not wreak havoc upon the whole area, and you are responsible for taking care of your commercial building and the land it occupies. While many macro-level strategies may be out of your control, you can employ the following strategies to keep your building as safe as possible.

Keep It Clean

Even the best drainage system can be clogged by unnecessary debris. To do your part to take care of your city’s flood management system, you can:

  • Clean up the litter on your property, particularly around storm drains.
  • Trim trees and shrubberies on a regular basis so that weaker limbs are less likely to break and create debris during a storm.
  • Educate employees about responsible disposal of trash.

It is also important to keep your building’s drains clear. Clean leaves and dirt out of gutters at least once every other month. Make sure that ditches around your property don’t become trash receptacles.

Keep It Green

Your landscaping can help with flood prevention. Adding plants around your building can slow the flow of floodwaters. Flower beds can be built with water reservoirs under them, giving excess rain a place to go, if necessary. Trees and other plants with extensive root systems can combat erosion, preventing mudslides and the subsequent damage to your foundation.

Keep It Routine

Flood cleaning experts recommend that you adhere to a consistent inspection schedule. Building codes are in place to protect both the city and the building owner from preventable damage. By noticing problems and repairing them quickly, you can protect both your building and the infrastructure that supports it.

Flood prevention works best when every entity at every level works together. If you do everything you can do to protect your building and the property on which it is built, you can help the city with its emergency flood plan as well.

What To Expect With Fire Damage Restoration

2/4/2019 (Permalink)

Fire Damage What To Expect With Fire Damage Restoration Boarding up home after a fire in Hurricane, UT

When fire hits your Hurricane, UT, home you may be in the market for a good fire restoration team. You may also be wondering what exactly these professionals can do to get your home back to pre-fire condition. Keep reading to learn about a few things you may be able to expect during this process.

Services That May Be Included

If choosing to hire a restoration team there may be several related services offered as well.

  • Damage cleaning, including debris and water damage
  • Removal of soot and smoke damage
  • Personal item restoration
  • Structural repairs
  • Smoke odor removal
  • Board over and tarping services

Steps in the Process

There are several steps you can expect to see in the fire restoration process. In most cases it will start out with a damage assessment so that repairs can be conducted in the best order. Boarding and tarping over damaged areas to protect against further damage may follow. The area will then be dried of all water if needed, and smoke and soot removal will begin. After this, cleaning and repairs can start, and will continue until the restoration is complete.

The End Result

While it might take some time depending on the damage severity, you can rest assured that your home can be restored to its pre-fire condition. Even unpleasant smoke orders can be removed. In most cases, a restoration team can conduct the repairs without causing to many complications to your everyday life.

Knowing what to expect when it comes to fire restoration for your home may help you be better prepared for the process. Many services may offer cleanup and board over options, as well as the ability to clean personal items and the structure. The process itself may involve inspections, damage removal, and finally any repairs needed. With some time your home can be restored back to the way it was before the fire hit.

7 Ways To Minimize the Risk of Mold Damage

1/21/2019 (Permalink)

Mold Remediation 7 Ways To Minimize the Risk of Mold Damage Kitchen covered in mold in Washington, UT

Mold Prevention Strategies

If your home sustains water damage from a flood or burst pipe, there’s a chance you may also face a serious mold issue. Although preventing these scenarios can sometimes be challenging, there are several effective mold prevention strategies you can employ to help minimize the risk of extensive growth.

1. Promptly Respond to Signs of Water Damage

A hidden leak or damp zone can become an ideal breeding ground for the destructive fungus. A stained, bubbled or damp wall or ceiling may indicate a moisture problem. You should investigate any of these symptoms and promptly initiate any necessary repairs.

2. Remove Wet Objects

To prevent mold contamination, it’s important to remove and dry any saturated items affected by a flood or water leak. Because they can harbor spores, wet drywall, baseboards and insulation should also be discarded.

3. Ensure Affected Area Is Dry

Properly drying a water-damaged space is another essential mold prevention strategy. Before finalizing repairs, you should use a moisture meter to verify the area is indeed dry.

4. Wipe Down Showers

Damp bathroom surfaces may also be prone to mold growth. To remove excess moisture and alleviate this concern, you should wipe down your shower or tub after every use.

5. Caulk Around Sinks and Tubs

Caulking around sinks and tubs can also reduce mold development. Because it can deteriorate over time, you should routinely inspect the caulk inside your bathroom and repair it as needed.

6. Seal Tile

Because most grout is porous, a tiled shower or floor may be susceptible to fungus infestation. To reduce this risk, you should apply a sealant designed to prevent water absorption.

7. Routinely Inspect for Leaks

Washers, clamps and supply lines can wear out over time. Because of this, you should routinely inspect under sinks and around your dishwasher, washing machine and refrigerator for signs of dampness or pooled fluid.

Because water damage can affect any home in Washington, UT, no residence is immune from mold growth. Routinely employing effective mold prevention measures can help you avert serious contamination and preserve the integrity of your home.

Dealing With Water Damage

1/15/2019 (Permalink)

Water Damage Dealing With Water Damage Water damage in a St George, UT home

Whether you have a broken pipe, an appliance leak, or a different water emergency, a flood in your St. George, UT, home can be frustrating and overwhelming. Luckily, there are steps you can take while water damage repair is on the way.

What To Do After Home Flooding Occurs

Finding standing water in your home can be cause for panic. Here are six things you can do to help get the best outcome in this situation.

  1.  Look for the source of the water damage and stop the flow if possible. If you have a broken pipe, make sure the water to your house is turned off.
  2. Clear the flooded area. Pick up all loose objects and remove tabletop items and lamps. Move art or wall hangings to a dry area. Remove any upholstery you can. Relocate cushions, slipcovers, and pillows. Also take away rugs, especially those that are colored.
  3.  Excess water may be removed by mopping or blotting with a towel or rag. Focus on wood surfaces first, as wood will soak up water quickly.
  4. Create a barrier between carpet and furniture legs using foil or wooden blocks.
  5.  If your leak occurs in the summer, turn on the air conditioning to maximize air flow.
  6. Take photos of the damaged areas as evidence for your insurance claim later.

What To Avoid When You Have Water in Your Home

The most important thing to remember when taking care of a leak or flood is safety. Electrical hazards can be very dangerous. If you have a broken pipe in a wall or ceiling, don’t touch any wiring or electrical fixtures and immediately turn off your home power. Household appliances, including a television, should not be used in the flooded area. If the ceiling in the area is wet, avoid turning on any fixtures such as lights or fans.

Here are other essential safety tips: Avoid trying to remove water with a household vacuum, stay out of any areas where the ceiling may be sagging, and be cautious of lifting wet items as they can become very heavy.

Flooding can be very damaging, so work quickly to do what you can until help arrives. Most importantly, stay safe while doing so.

How To Deal With Business Interruption After a Fire

1/7/2019 (Permalink)

Commercial How To Deal With Business Interruption After a Fire Restoration after fire loss in Mesquite, UT

Fires can leave destruction in their wake and often devastate businesses of all sizes and shapes. Whether your Mesquite, UT, business operates as a corporation with many investors or it is a mom-and-pop shop in a quiet corner, the business interruption that takes place in the days following a business fire can lead to heavy financial losses.

Remediation Professionals Care for Your Property

The key to surviving often begins with how you handle the situation. Even if your structures remain unharmed, you may have to contend with smoke or water damage. As quickly as possible, contact fire cleaning and repair professionals. They can offer a variety of crucial services.

  • Roof tarping
  • Restoration for carpets, woodwork, and electronics
  • Decontamination for HVAC and ductwork systems
  • Cleaning and repair of fixtures, furniture, and documents
  • Building reconstruction
  • Safety inspections and education

For the best results, get in touch with these professionals right away to prevent further damage or losses.

Continue To Focus on Day-to-Day Operations

While fire and smoke remediation technicians are taking care of your property, you can focus on the operation of your company. You may have the choice of operating out of a temporary location, or you may have to put things on hold until you can move back into your building. Either way, you're likely to see less revenue during this time. Business interruption coverage can help alleviate your concerns.

Insurance Coverage Keeps Things Moving Forward

This type of insurance coverage often provides a way for you to continue paying rent and making payroll. It may also give you the financial means to move to a temporary location. In many cases, the policies cover your costs throughout the entire restoration period. Discuss these details with your insurance representative.

Fires and other emergencies tend to strike when you least expect them. Whether your Mesquite, UT, business is large or small, whether you own the building or not, it's best to have business interruption insurance in place. Give yourself the peace of mind that comes with adequate insurance coverage.

Why Your Home May Not Be Covered by Insurance for Fire

12/27/2018 (Permalink)

Fire Damage Why Your Home May Not Be Covered by Insurance for Fire House fire in Washington, UT

Having an insurance policy on your home in Washington, UT, is necessary to prevent devastating financial loss from fire. Many insurance companies define two exceptions to home fire coverage: intentional fires and vacant properties. You may need to talk with your agent to learn more about these exceptions if you have any of the following:

  • A vacation home
  • Split residency
  • A house for sale

Have recently combined assets, such as through marriage
It’s easy to recognize arson as a good reason for coverage to be void, but it’s a pretty big surprise to most people that their property may be considered a vacant home and excluded from their insurance policy.

Vacant Homes

While each company has a different definition of what constitutes a vacant home, most use a pretty aggressive period of just 30 days. That means, if your property is empty for 30 days or longer, you may not be covered even in the case of an accidental vacant home fire. This is a big surprise to many people, but the good thing is that you can purchase additional coverage for a vacant home.

Insurance Coverage for Fires

Most home insurance policies provide appropriate coverage, especially in the case of a home fire. Make sure your policy includes the following coverage:

  • Financial recovery for structural damage and repairs
  • Liability for accidental fires from neglect
  • Loss of use coverage allowing for the cost of a hotel or rental while your home is rebuilt or repaired
  • Personal property protection

Making sure your vacant property is covered is as simple as a phone call to your agent. Insurance companies are savvy enough to prevent people from exploiting claims through fraud, so they ensure a proper investigation is done each time a claim is filed designating fire as the source of the damage.

If you have had a home fire, you can count on a fire remediation specialist to assess the damage and manage the recovery process. When a company’s experience revolves around disaster recovery, you are sure to get the best knowledge and skill to ensure the job is done efficiently.

Why Water Is Disastrous for Electronics

12/27/2018 (Permalink)

Commercial Why Water Is Disastrous for Electronics Commercial water loss in Hurricane, UT

Thriving businesses in Hurricane, UT, revolve around the use of electronics. You can imagine the panic that ensues when such valuable equipment is confronted with water. Most know that flooded electronics are difficult to revive, though you may wonder why.

What’s Inside Matters

There are many intricate pieces that make up the technology in a workplace; flooded electronics are not usually destroyed as a whole unit, but segment by segment. A variety of components can suffer irreparable damage when they become wet:

  • Transformers
  • Outlet and junction boxes or fittings
  • Cables specified for dry locations
  • Power equipment such as meters or override relays
  • Devices in place to protect against surges
  • Parts used for electrical distribution, such as switches, fuses, breakers or mylar wrapping
  • Equipment used for motor control, such as transistors and semiconductors
  • Any parts meant to work without interruption

These interior components are designed to make things go. When water permeates through protective barriers, it causes instant degradation to the working parts of a device, particularly pieces made of metallic conductor materials. Such elements need more than a chance to dry off; they need to be returned to their original condition, which is often impossible after electronic damage occurs.

Water Opens the Door to More Trouble

As if water doesn’t cause enough trouble on its own, it often ushers in debris, mold and rust to wreak additional havoc. While some electronics stand a chance after exposure to clean water, nearly all devices are vulnerable to contaminated water carrying dirt, oil or mixed particles. Once microscopic intruders break through the protective shells of office equipment, they settle and become impossible to remove, rendering devices unusable. In addition, the slightest amount of moisture can lead to the spread of fungus or oxidation leading to rust.

Rescuing flooded electronics from water is a sensitive endeavor, and far more complicated than drying dishes in the kitchen sink. Many devices—from cell phones, computers and printers to standard heating and cooling appliances—are essential to getting work done in a commercial environment. For that reason, it's always wise to contact a water damage repair company for assistance.

3 Steps To Handling Water Dripping From Your Light Fixtures

12/14/2018 (Permalink)

Water Damage 3 Steps To Handling Water Dripping From Your Light Fixtures Water leak on a light fixture in Central,UT

Though you might assume any major water leaks you’d come across in your Central, UT, home would materialize from something like a faulty toilet or a leaky faucet, finding dripping water in your light fixtures is actually a common occurrence. If you’re new to the problem, however, it can be hard to determine where to start in dealing with the water leak and possible ceiling damage. Here are three crucial steps to take if you find yourself needing to stop the spread of water leaking through your fixtures.

1. Turn off the electricity to your home through the breaker box. While merely shutting off the light switch of the affected light might seem like the best idea, this can be dangerous and should be avoided. After all, any contact with the electrical current from the fixture and the source of water can cause electric shock, so going straight to the breaker box is vital to staying safe.

2. Shut off the water supply to stop any leaks. While the electricity is off, it’s also important to contain the spread of water by shutting off the main water valve to your home. Depending on where the water in the light fixture is coming from, leaving the water running can create more ceiling damage or extensive problem areas inside your walls.

3. Contact a qualified restoration crew to address the situation. Once you’ve properly contained the area as safely as you can, it’s best to let experienced water damage restoration technicians handle the cleanup. After the source of the leak has been repaired and the resulting damage assessed and restored, an electrician can then suitably fix your affected light fixtures, as well.

Be Prepared for Even the Oddest of Water Leaks

While finding water in a light fixture can be a strange sight to see in your Central, UT, home, it’s no less dangerous or damaging to your home than any other water leak on the property. For this reason, it’s crucial to act quickly and call upon others to help you restore your home before any more damage occurs.

Can You Safely Drive Through Flooded Streets?

11/27/2018 (Permalink)

Why SERVPRO Can You Safely Drive Through Flooded Streets? Try to avoid driving down a flooded street in Hurricane, UT

Flooded roads are dangerous and water can cause most automotive systems to malfunction. If you must travel down a flooded street in Hurricane, UT, keep these travel tips in mind.

Avoid Standing Water

Roads covered in water are unsafe for many reasons:

  • As little as one foot of moving water can sweep a vehicle off a road
  • Water-covered roads may collapse
  • Wet brakes may not function
  • The engine in a vehicle may stall
  • Restarting an engine in water can result in irreparable damage

Never drive through water if a dry route is available or you can wait out a storm.

Exercise Caution in Water

If you must drive on a flooded street, try to estimate depth. Factor in the height and clearance of other vehicles successfully navigating through the water. Just because a truck or sport utility vehicle can cross does not mean that a sedan will have the same capability. Drive through water slowly and steadily, keeping an eye out for downed power lines or heavy items traveling downstream.

Once you get out of the water, test the brakes of your vehicle on a clear stretch of road at low speed. If they are not responsive, try to dry them by maintaining speed with your right foot on the gas pedal as you lightly press the brake pedal with your left foot. Do not make phone calls and avoid becoming distracted while driving on flooded roads.

Get To Higher Ground

Seek higher ground as soon as possible. If you become trapped in a low-lying area with rising water, abandon the vehicle. If you cannot exit the vehicle, call 911 or try to get the attention of someone who can call for help.

Try to avoid driving down a flooded street in Hurricane, UT. If your residence sustains storm or water damage, rely on a residential mitigation and restoration company.